We are open again!
Find your local hearing practice:
We are now seeing patients with both pre-booked and new appointments. Please phone in the first instance. We may be able to help you over the phone, otherwise, we will make an appointment for you.
You may be asked to wear a face-covering in practice.
Please do not enter if you have Covid-19 symptoms. Phone us for advice on what to do.
We are fully compliant with Public Health England and the BSA (British Society of Audiology) guidance on hygiene control measures and patient safety during the Covid-19 pandemic.
If you are worried about your symptoms, please visit www.nhs.uk.
A message from Peninsula
Our heartfelt thoughts are with all those that have been affected and we are extremely thankful for the amazing efforts of our healthcare professionals. We know we have great people who will continue to help us through the challenges ahead.
We have always led with the guiding principle of placing people at the heart of everything we do. We know that you depend on us to look after your hearing, and especially in times like these we want to ensure that you have total peace of mind in relation to your hearing care and our ongoing support.
Rest assured that we continue to monitor the situation and receiving regular updates from Public Health England and our regulatory bodies as to how we should be conducting ourselves, and we are adhering to all the current guidelines to allow us to continue to provide the best possible care to you and your family.
Based on the current advice, we are now able to see patients by appointment, and we will still try to address your requirements remotely if we are able to do so. As always, we will be available by email or on the phone if you require any help from our team.
Know the guidance
Before attending the practice for your next appointment we would be grateful if you would review the most up to date government guidance – just click this link https://www.nhs.uk/conditions/coronavirus-covid-19/
Keep us in the loop
Please remember to call us or email us to let us know if you wish to reschedule any of your booked appointments. We would be happy to schedule an alternative date for you.
At your next appointment
We place patient safety as a top priority and as a result of this hearing checks may take a little longer as we implement additional sanitising of equipment, regular disinfection of door handles, frequent cleaning of hearing aids and equipment throughout the day. Rest assured our teams are well-equipped with hand sanitiser and we will be encouraging our patients to wear masks for additional protection and assurance. Please use the hand sanitiser upon entering and leaving the building and observe the social distancing measures that are in place.
To reduce close contact between patients we will be rearranging furniture. This may mean the chairs in the waiting areas are spaced further apart than normal.
We hope this message goes some way to reassuring you that we are here to look after you and look forward to servicing your hearing care needs in due course.